Shipping and Returns

All orders are processed within 24-48 hours.

Holidays and special offers may result in longer processing times.

If you need to modify your order after placing it, please contact us on and we will be able to help you. Please quote your order number in the email.


Shipping within Kuwait is a flat 2 KWD for all areas.

We currently ship only to Kuwait, but we are working on a worldwide shipping solution.

In the meantime, if you would like us to ship our products outside Kuwait, please contact us at and we will get a delivery quote for you.


Our exchange or refund policy is valid for 14 days from the date of delivery.

To be eligible for a return, the package must be unused and in its original package. Please keep your email receipt for returns.

In order to process your refund, we will need the items delivered to us. We can facilitate this for an additional charge.

For returns, please email us at and we will be happy to help you. Please quote your order number in the email.

Refunds will be processed within three working days of receiving the returned items. Thereafter, please allow up to two working weeks for the bank transfer to reach your account.

We recommend that you inspect your order when you receive it and if the item is defective, damaged or if you receive the wrong item, please contact us immediately so that we can make it right.